The following steps will guide you on how to query your pending transactions;


 


Step 1: Log in to your account on the BECE online app.


 


Step 2: Click on Transactions on the side menu or click on My Transactions button on the dashboard.


transaction_1.png


 


 


Step 3: Search for the transaction you wish to query by its RRR number or Payment Reference. You can also filter by date and transaction status.


transaction_new.png


 


Step 4: Click on the Action button beside the selected transaction and from the dropdown list select Check Status



check_status.png